Palacio Santo Mauro Hotel, Madrid

I hadn’t been to Madrid since the late 1980s and I only had 72 hours to get re-acquainted with the city. A friend recommended I hire Ron Otto for a tailored tour of Madrid. Ron’s knowledge of the city – not based on tour books and guides, but on years of experience living in the city and doing events there – allowed me to see Madrid from the eyes of an insider. No long lines, quick access to great views on rooftops in the heart of the city, entrance to small churches off the beaten path, a sense of history and the vibrancy of Madrid now. Working with Ron made my trip memorable and easy and ensured I’ll be back for more!

Ron’s ability to organize my family’s 2-week trip to Spain was truly amazing – considering it was initially based on a few phone calls and emails. His attention to detail, day trip suggestions, accommodation resources and overall “hand holding” though the planning process and actual trip was second to none. He truly put together a “trip of a lifetime” and I’m so thankful to have worked with him

My family and I spent two weeks in Spain and Ron planned everything. The tours, guides, dinners, accommodations and meals were all amazing. Ron does his research, has great connections and goes out if his way for his clients. Several friends have used him as well and they have nothing but wonderful things to say!

Ron was invaluable in bringing amazing ideas and connections to the table for our Travel Channel special featuring the best experiences in Spain. He had great creative suggestions, excellent relationships on the ground with vendors, and the tenacity to help us make even the impossible happen. I enjoyed working with him thoroughly and hope to have the opportunity to do it again.

When is a train station not just any train station? When is a ceramic tile not just any ceramic tile? When is a landscape not just any landscape? These are the type of questions you ask when you travel Spain as seen through Ron Otto’s eyes – exploring ‘the best’ through the eyes of an ‘artist’. His unique perspective made my memories of Spain truly unforgettable.

Ron put together the best family trip we have ever had. We had sixteen people of all ages, need and wants and Ron was able to satisfy each and every one of us. From the spectacular tours to the truly uniques customer service, Ron was able to plan a wonderful vacation for my family.

Ron is an absolute asset to know! His expertise and efficiency is exceptional and truly value his recent assistance with the planning and logistics of our VIP’s Madrid trip, it was a huge success.

Ron is a diamond to work with, personable and really understood the requirements. I would have no hesitation to recommend Ron’s services to any organisation.

I’m just back from a four day break in Barcelona. Ron masterminded the whole trip, overseeing everything from the fantastic hotel (where his contacts helped us get an upgrade) to a bunch of delicious restaurants. I’ve been to Barcelona a number of times before so I know it pretty well, but Ron recommended and arranged trips to places only the real expert would even know about let alone have ready access to. And he did it all with minimum fuss and maximum efficiency. Next time I go anywhere in Spain, Ron will be the first person I call.

Ron did an outstanding job in helping to plan and execute our month long vacation for 11 people (5 adults and 6 children). He was thorough and prompt with information while always being responsive to our requests with a great attitude. Ron understood our travel needs very well and worked hard to ensure that all of the various details were addressed, either by us or those with whom we interacted. Ron was an invaluable resource for us in communicating with people and identifying local items of interest and necessity. Ron helped us find: a house to rent, a day camp, restaurants in over 15 towns, an emergency dentist and doctor, children’s activities, tickets to events, and directions. Ron was a trustworthy and reliable liason who had our best interests in the forefront. I look forward to working with Ron again in the future!

Ron assisted my company on a large-scale TV production shoot throughout Spain and Morocco. Ron is a class act as a person and his service and skills are top caliber. He faced insane requests and time constraints and never failed to deliver quality.